MOPWISE
Terms of Use.
1. Agreement
These Terms of Use ("Terms") govern your use of the Mopwise mobile application ("Mopwise", "the app"), provided by CodeEnsis Ltd. ("we", "our", "us"), Χριστόδουλου Σώζου 2, EIFFEL TOWER, Floor 3, Flat/Office 301, 1096 Λευκωσία, Κύπρος. By installing, accessing or using Mopwise you agree to be bound by these Terms. If you do not agree, do not use the app.
2. Licence to use the app
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Mopwise on devices you own or control, for your own personal or internal business use, subject to these Terms and to the rules of the app store from which you obtained it. All rights not expressly granted are reserved by CodeEnsis Ltd.
3. Estimates are your pricing, not advice
Mopwise calculates time on site, prices, recurring discounts and totals from the rates, room times, extras and other values you enter, and from editable starting values. Suggested hourly rates and room times are typical figures from public price guides, offered only as a starting point.
- Results are only as good as the values you enter. Check every quote before you send it.
- The prices you charge, the terms you offer your clients and your agreements with them are your own decisions and your own responsibility. We are not a party to any agreement between you and your clients.
- Mopwise is not tax, accounting, legal or business advice. Totals shown in the app are a record for your convenience, not an invoice or accounting record recognised by any authority.
4. Your clients' details
If you record other people's details in Mopwise, you are responsible for having a lawful reason to do so and for keeping them safe, and you must not use the app to send unsolicited messages. See our Privacy Policy.
5. Your data and backups
Your data is stored locally on your device. You are responsible for maintaining your own backups; the client list can be exported as a CSV file at any time. We are not liable for data lost due to device failure, loss, deletion or app removal.
6. Mopwise Pro: what you are buying
Pricing jobs, sending quotes, booking a next visit with a reminder and exporting your client list are free and always will be. Pro removes the limit on saved clients, puts your own business name and logo on quotes without the Mopwise mark, books repeat visits automatically and keeps your full visit history. Pro is offered in three forms:
- Lifetime: a single one-time purchase. It does not renew and is not a subscription.
- Yearly: an auto-renewing subscription billed every twelve months.
- Monthly: an auto-renewing subscription billed every month.
The exact price, currency, billing period and any applicable taxes are shown on the purchase screen inside the app before you confirm, in your local currency as set by the app store. Purchases are processed by Apple's App Store or by Google Play; we never see or handle your payment details.
7. Renewal, cancellation and refunds
For the monthly and yearly subscriptions:
- The subscription renews automatically at the end of each billing period unless you cancel it.
- Your account is charged for renewal within 24 hours before the end of the current period, at the price then shown for your plan.
- You may cancel at any time, but you must do so at least 24 hours before the current period ends to avoid being charged for the next one. Cancelling takes effect at the end of the period already paid for; you keep Pro until then.
- Manage or cancel in Settings › [your name] › Subscriptions on iOS, or in Google Play › Payments & subscriptions › Subscriptions on Android. Deleting the app does not cancel a subscription.
- Any unused portion of a free trial, where one is offered, is forfeited when you purchase a subscription.
The lifetime purchase is charged once and never renews, so there is nothing to cancel. Restoring purchases on a new device is done with "Restore purchases" in the app, using the same Apple or Google account.
Refunds are handled by the store you bought through, under Apple's or Google's refund policies, not by us. If you are a consumer in the EU or UK, your statutory withdrawal and refund rights are unaffected by these Terms.
8. Price changes
We may change the price of Pro. A change never affects a lifetime purchase you have already made. For subscriptions, a price increase applies only from a future renewal, and the app store will notify you and, where required, ask for your consent before it takes effect. If you do not accept, cancel before the renewal date.
9. Acceptable use
You agree not to reverse-engineer, decompile, resell or misuse the app, remove proprietary notices, or use Mopwise in violation of applicable law.
10. Updates and availability
We may release updates, fixes and new features, and may discontinue features or the app itself at our discretion. Continued availability and backward compatibility of any specific feature are not guaranteed. A quote you already saved keeps its price; a new estimate uses the rules of the current version.
11. Intellectual property
Mopwise, including its source code, design, name and logo, is the property of CodeEnsis Ltd. and is protected by copyright and other intellectual property laws. The app uses third-party open-source components, including the Phosphor icons (MIT licence), subject to their respective licences.
12. No warranty
Mopwise is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, completeness or non-infringement, to the maximum extent permitted by law. We make no warranty that calculated times, prices or totals are correct, complete or suitable for any particular job.
13. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall CodeEnsis Ltd., its officers, employees or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, or for any lost profits, underpriced or disputed jobs, or decisions made in reliance on Mopwise's output, arising out of or related to your use of (or inability to use) the app.
To the maximum extent permitted by applicable law, our total aggregate liability for any claim shall not exceed the greater of (a) the amount you paid CodeEnsis for the app in the 12 months preceding the claim, or (b) ten euro (€10). Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, and under EU consumer protection law.
14. Indemnification
You agree to defend, indemnify and hold harmless CodeEnsis Ltd. and its affiliates from any claim, loss, liability, damage or expense (including reasonable legal fees) arising out of your use of Mopwise, your dealings with your clients, your violation of these Terms, or your violation of any third party's rights or applicable law.
15. Privacy
Your use of Mopwise is also governed by our Privacy Policy.
16. Governing law and disputes
These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws rules. The courts of Nicosia, Cyprus shall have non-exclusive jurisdiction over any dispute arising out of these Terms, except where mandatory consumer protection law in your country of residence grants you the right to bring proceedings in your local courts.
17. App store terms
If you obtained Mopwise through the App Store or Google Play, you also agree to Apple's or Google's terms respectively, including Apple's Standard End User License Agreement where it applies. To the extent of any conflict between these Terms and platform terms, platform terms govern with respect to platform-specific obligations (for example, refunds and in-app purchases). Apple and Google are not parties to these Terms and have no responsibility for the app, but each may enforce these Terms against you as a third-party beneficiary.
18. Changes to these Terms
We may update these Terms as Mopwise evolves. Material changes will be reflected here with an updated "Effective" date above. Continuing to use Mopwise after a change means you accept the updated Terms.
19. Contact
Questions about these Terms: [email protected]. General support: [email protected].