CASEPILOT
Terms of Service.
1. Agreement
These Terms of Service ("Terms") govern your use of the CasePilot mobile application ("CasePilot", "the app"), provided by CodeEnsis Ltd. ("we", "our", "us"), Χριστόδουλου Σώζου 2, EIFFEL TOWER, Floor 3, Flat/Office 301, 1096 Λευκωσία, Κύπρος. By installing, accessing, or using CasePilot you agree to be bound by these Terms. If you do not agree, do not use the app.
2. License to use the app
We grant you a personal, non-exclusive, non-transferable, revocable license to install and use CasePilot on devices you own or control, for your own personal or internal business use, subject to these Terms and to the rules of the app store from which you obtained it (Apple App Store, Google Play, or other authorized distributor). All rights not expressly granted are reserved by CodeEnsis Ltd.
3. CasePilot is not legal advice
CasePilot is an AI-assisted document-reading tool. It is not a law firm, and using it does not create an attorney-client relationship between you and CodeEnsis. The risk scores, clause flags, summaries, and chat answers are probabilistic outputs that can be incomplete, mistaken, or out of date. Do not rely on CasePilot as a substitute for advice from a qualified lawyer in your jurisdiction, especially for high-stakes decisions. We disclaim any liability arising from your reliance on the app's output.
4. Acceptable use
You agree not to:
- Submit content that is unlawful, infringes third-party rights, or violates any applicable law or regulation in your jurisdiction.
- Submit documents you do not have the right to upload or share with a third-party AI service (for example, contracts you are contractually bound to keep confidential and where AI processing is not permitted).
- Use CasePilot to generate fraudulent, misleading, or harassing material, or to circumvent another party's legal rights.
- Attempt to identify or extract the underlying model, prompts, or proprietary infrastructure used by CasePilot.
- Reverse-engineer, decompile, or disassemble the app, except to the extent allowed by mandatory law.
- Remove, obscure, or alter any copyright, trademark, or other proprietary notices in the app.
- Use the app to transmit malware, phishing pages, or any code intended to disrupt third-party systems.
- Impose unreasonable load on our infrastructure (e.g. automated submissions, mass scraping). We may rate-limit or suspend accounts that do.
5. Content you submit
You retain ownership of every document you upload to CasePilot. By submitting a document you grant CodeEnsis a limited, non-exclusive, worldwide, royalty-free license to host, parse, display, and process that document for the sole purpose of providing the analysis and chat functionality to you. This license ends when you delete the document.
You represent and warrant that you have the right to submit each document you upload, including the right to have its content sent to the third-party AI providers we use (see Privacy Policy §4 and §12). We do not sell your documents, do not use them to train any AI model, and require our AI providers to do the same.
6. Subscriptions and free tier
CasePilot offers a free tier with daily quota limits and a paid Pro tier with higher quotas and additional features. Paid subscriptions are sold and billed by Apple (App Store) or Google (Google Play). You can cancel a subscription at any time in your platform's account settings. Refunds are handled by the platform.
We may change pricing, quotas, or feature scope of the free or Pro tier with reasonable notice. Pricing changes do not apply to your current paid period.
7. Account suspension and termination
You may stop using CasePilot at any time by uninstalling it. To delete your data, use Settings → Account → Delete account inside the app or email [email protected].
We may suspend or terminate your account if you materially breach these Terms, abuse the service, or use it in a way that exposes us or other users to legal risk. Where reasonable and lawful, we will give notice and an opportunity to cure first. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.
8. Updates and availability
We may release updates, fixes, model changes, and new features to CasePilot from time to time. We may also discontinue features or the app itself at our discretion. We will make reasonable efforts to provide an export path for your data before any major discontinuation, but uptime, continued availability, and backward compatibility of any specific feature are not guaranteed.
9. Intellectual property
CasePilot, including its source code, design, name, and logo, is the property of CodeEnsis Ltd. and is protected by copyright and other intellectual property laws. The app uses third-party open-source components subject to their respective licenses, listed in the app under Settings → About → Open-source licenses.
10. No warranty
CasePilot is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, or that the app will be uninterrupted, error-free, or secure. Without limiting the foregoing, we make no warranty that the AI-generated risk scores, clause flags, summaries, or chat responses are correct, current, complete, or fit for any particular legal or commercial purpose.
11. Limitation of liability
To the maximum extent permitted by applicable law, in no event shall CodeEnsis Ltd., its officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, business opportunity, or any decision you make in reliance on CasePilot's output, arising out of or related to your use of (or inability to use) CasePilot, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, our total aggregate liability for any claim arising out of or related to CasePilot shall not exceed the greater of (a) the amount you paid CodeEnsis for the app in the 12 months preceding the claim, or (b) ten euro (€10).
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited (for example, liability for gross negligence, willful misconduct, or as required under EU consumer protection law).
12. Indemnification
You agree to defend, indemnify, and hold harmless CodeEnsis Ltd. and its affiliates from and against any claim, loss, liability, damage, or expense (including reasonable legal fees) arising out of (a) content you submit through CasePilot, (b) your violation of these Terms, or (c) your violation of any third party's rights or applicable law.
13. Privacy
Your use of CasePilot is also governed by our Privacy Policy, which describes what data CasePilot collects, how the AI analysis pipeline works, and your GDPR rights.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws rules. The courts of Nicosia, Cyprus shall have non-exclusive jurisdiction over any dispute arising out of these Terms, except where mandatory consumer protection law in your country of residence grants you the right to bring proceedings in your local courts.
15. App store terms
If you obtained CasePilot through Apple's App Store or Google Play, you also agree to the terms of the respective platform. To the extent of any conflict between these Terms and platform terms, platform terms govern with respect to platform-specific obligations (for example, refunds, in-app purchases).
16. Apple App Store - additional terms
The following terms apply only when CasePilot is downloaded from the Apple App Store and supplement these Terms. They are required by Apple Inc. ("Apple"). In the event of any conflict between these Terms and Apple's Licensed Application End User License Agreement ("Apple EULA"), the Apple EULA controls solely with respect to use of CasePilot on Apple devices.
- Acknowledgement. These Terms are concluded between you and CodeEnsis Ltd. only, and not with Apple. CodeEnsis, not Apple, is solely responsible for CasePilot and its content.
- Scope of license. The license granted in section 2 is limited to a non-transferable license to use CasePilot on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that CasePilot may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
- Maintenance and support. CodeEnsis is solely responsible for providing any maintenance and support services for CasePilot. Apple has no obligation whatsoever to furnish maintenance or support services.
- Warranty. CodeEnsis is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of CasePilot to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for CasePilot to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to CasePilot.
- Product claims. CodeEnsis, not Apple, is responsible for addressing any claims relating to CasePilot or your possession or use of it, including: (i) product liability claims; (ii) any claim that CasePilot fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
- Intellectual property rights. In the event of any third-party claim that CasePilot or your possession and use of it infringes that third party's intellectual property rights, CodeEnsis, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
- Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer name and address. Questions, complaints, or claims with respect to CasePilot should be directed to: CodeEnsis Ltd., Χριστόδουλου Σώζου 2, EIFFEL TOWER, Floor 3, Flat/Office 301, 1096 Λευκωσία, Κύπρος, [email protected].
- Third-party beneficiary. You and CodeEnsis acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to your license to use CasePilot on Apple devices, and that, upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
17. Changes to these Terms
We may update these Terms as CasePilot evolves. Material changes will be reflected here with an updated "Effective" date above. Continuing to use CasePilot after a change means you accept the updated Terms.
18. Contact
Questions about these Terms: [email protected]. General support: [email protected].